At Chai Kaapi, your privacy matters as much as your perfect cup of chai. This policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.

1. Information We Collect

• Personal details: Name, email address, phone number, and shipping/billing address when you place an order.
• Payment information: Processed securely via our payment gateway. We do not store card details on our servers.
• Device & browsing data: IP address, browser type, pages visited, and time spent — collected automatically via cookies.
• Communication data: Messages or queries you send us through contact forms or email.

 

2. How We Use Your Information

• To process and deliver your orders of Chai Kaapi merchandise (T-shirts and branding products).
• To send order confirmations, shipping updates, and customer support responses.
• To improve our website experience and understand how visitors interact with our platform.
• To send promotional emails or offers — only if you have opted in. You can unsubscribe at any time.

 

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data only with:

• Payment gateway partners to process your transactions securely.
• Courier/logistics partners to fulfil and deliver your orders.
• Technology service providers (e.g., website hosting, analytics) who are bound by confidentiality agreements.

 

4. Cookies

Our website uses cookies to enhance your browsing experience. You may adjust cookie preferences through your browser settings. Disabling cookies may affect some website features.

 

5. Data Security

We use industry-standard SSL encryption and secure servers to protect your data. However, no method of online transmission is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

 

6. Your Rights

• Access, update, or request deletion of your personal data at any time.
• Opt out of marketing communications.
• Raise concerns by writing to us at contact@chaikaapi.in

 

7. Contact Us

For any privacy-related queries, reach us at:

Email: contact@chaikaapi.in  |  Phone: +91 8817766550 

This policy applies to chaikaapi.in and all associated shop transactions.